Returns

Refund / Return /Exchange Policy 

All printed and embroidered customization is irreversible,  including team logos and personalized numbers or letters. Therefore, most teamwear, headwear and accessories cannot be returned or exchanged.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at shop@silvercrystalgroup.com.